Staff Shortage Survey – EUR Region

Albania

no data

Austria

Latest Review: December 2023

• The staff situation in the tower environment allows for the allows for the unimpeded functioning of all services, training, and leave requirements. In the approach and support functions, it allows for the functioning of services, training and leave. In the ACC, barely allows for the effective functioning of services, training and leave.
• Overtime use is occsional (up to 10% of the operational requirement) in all operational functions and rare (below 5%) in support.
• The operational staffing plan looks 5 to 10 years ahead.
• The Service Provider is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has rarely contributed to safety events in operations and never for for support functions.

Belarus

Latest Review: December 2023

• The staff situation allows for the functioning of services, training and leave throughout the service provider.
• Overtime is rare (below 5% of the operational requirement) throughout the service provider
• Staff planning look-ahead is 3-5 years
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has never been identified as a contributing factor to safety events.

Belgium

Latest Review: December 2023

• The staff situation allows for the functioning of services, training and leave in the tower and support functions. For approach and area control, it barely allows for the effective functioning of services, training and leave.
• For the tower environment, the use of overtime is occasional (up to 10% of the operational requirement), while for approach and ACC it is essential (more than 20% of the operational requirement); for support functions, overtime israre (below 5% of the operational requirement)
• Staff planning is done with a look-ahead of 1-3 years
• Services are strained by any unexpected/additional demands such as events or projects
• Staff shortages have occasionally been identified as a contributing factor to safety events in the operational sections. For support functions, that has never been the case.Never/Not Applicable

Bosnia & Herzegovina

Latest Review: December 2023

• The staff situation throughout the provider barely allows for the effective functioning of services, training and leave.
• Use of overtime is rare (below 5% of the operational requirement).
• Staff planning is done with a 0-1 year lookahead for the entire company.
• The ANSP is effectively unable to cope with unexpected events or projects.
• Staff shortage has occasionally been identified as a contributing factor in safety events in the operational functions, and in rare occasions for support functions.

Bulgaria

Latest Review: December 2023

• The staff situation in tower and area control environment barely allows for the effective functioning of services, training and leave. For approach and support functions, it allows for the functioning of services, training and leave.
• Use of overtime is rare (below 5% of the operational requirement) for the tower, approach and support functions; in area control, it is occasional (up to 10% of the operational requirement)
• Staff planning is done with a 3-5 year look-ahead
• Services of the ANSP are strained by any unexpected/additional demands, such as events or projects
• Staff shortages have never been identified as a contributing factor in safety events for the tower, approach and support functions. In area control, this has happened on rare occasions.

Croatia

Latest Review: December 2023

• The staff situation allows for the functioning of services, training and leave.
• Use of overtime is rare (below 5% of the operational requirement)
• Staff planning is done with a 5-10 year look-ahead
• ANSP services are strained by any unexpected/additional demands such as events or projects
• Staff shortage has rarely been identified as contributing factor in safety events for tower and approach units. For area control, this has frequently been identified as contributing. For support function, it has never been found as such.

Cyprus

Latest Review: December 2023

• The staff situation throughout the ANSP allows for the functioning of services, training and leave.
• Overtime use is common (up to 20% of the operational requirement) in the ACC. In the tower environment, the use of overtime is considered essential (more than 20% of the operational requirement) while in support functions, it is used occasionally (up to 10% of the operational requirement).
• The operational staffing plan looks up to 1 year ahead.
• The Service Provider is strained by any unexpected/additional demands such as events or projects.
• Staff shortage has rarely contributed to safety events.

Czechia

Latest Review: December 2023

• The staffing situation across the operational functions in the ANSP barely allows for the effective functioning of services, training and leave. In support functions, staffing allows for functioning of services, training and leave.
• Use of overtime is common (up to 20%) for all operational functions, but rare (below 5%) for the support functions
• Staff planning has a lookahead time of 1-3 for all functions.
• Functioning of the ANSP is strained by any unexpected/additional demands such as events or projects.
• Staff shortage in operational functions has rarely contributed to safety events and never in the area control enviornment.

Denmark

Latest Review: December 2023

• The staffing situation across the ANSP barely allows for the effective functioning of services, training and leave in the tower and approach units. In the ACC(s) and for support functions, staffing numbers allow for the functioning of services, training and leave.
• Overtime is common (up to 20% of the operational requirement) in the tower and approach units. In the ACC(s), it is occasional (up to 10% of the operational requirement) and it is rare for support staff (below 5% of the requirement)
• Staff planning in the ANPS looks ahead 1-3 years
• The ANSP is strained by any unexpected/additional demands such as events or projects
• In rare cases, staff shortage has been identified as a contributory factor in safety events

Estonia

Latest Review: December 2023

• The staff situation barely allows for the effective functioning of services, training and leave. in tower and approach. In the ACC and support functions, staffing allows for the unimpeded functioning of all services, training, and leave requirements.
• Use of overtime is rare (below 5% of the operational requirement) throughout the company.
• Staff planning is done with a 0-1 year lookahead for the entire company.
• The ANSP effectively unable to cope with unexpected events or projects.
• Staff shortage has identified as a contributing factor in safety events for the tower services on rare occasions, and never for the other functions.

Finland

Latest Review: December 2023

• The staff situation throughout the ANSP barely allows for the effective functioning of services, training and leave.
• Overtime is common (up to 20% of the operational requirement) in operations, and occasional (up to 10% of the operational requirement) in support functions.
• Staff planning looks ahead 0-1 years
• The service provision is strained by any unexpected/additional demands such as events or projects
• Staff shortage has been identified as a contributing factor to safety events on rare occasions.

Georgia

no data

Germany

Latest Review: December 2023

• The staff situation barely allows for the effective functioning of services, training and leave in tower, approach and area control. For support functions, it allows for the functioning of services, training and leave.
• Use of overtime is common (up to 20% of the operational requirement) in the operational units; in support functions, it is occasional (up to 10% of the operational requirement)
• Staff planning is done with 3-5 years look-ahead time
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortages have never been identified as a contributing factor to safety events

Greece

Latest Review: December 2023

• The staff situation in operational sections limits the functioning of services, training is minimal or cancelled, and granting leave is difficult. In support function, it barely allows for the effective functioning of services, training and leave.
• Use of overtime is common (up to 20% of the operational requirement in operational sections. For support functions, it is rare (below 5% of the requirement).
• Staff planning is done with a 0 to 1 year lookahead.
• The ANSP is effectively unable to cope with unexpected events or projects.
• Staff shortage has never been identified as a contributing factor in safety events.

Hungary

Latest Review: December 2023

• The staff situation in operational sections allows for the functioning of services, training and leave.
• Use of overtime is occasional (up to 10% of the operational requirement).
• Staff planning is done with a 5 to 10 year lookahead.
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has never been identified as a contributing factor in safety events.

Iceland

Latest Review: December 2023

• The staffing situation across the ANSP allows for the unimpeded functioning of all services, training, and leave requirements.
• However, overtime is essential (more than 20% of the operational requirement) for the towers and common (up to 20% of the operational requirement) in the approach and ACCs. In support functions, overtime is rare (below 5% of the operational requirement)
• Staff planning has a lookahead time of 5-10 years for operational functions and 3-5 years for support functions.
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has never contributed to safety events

Ireland

Latest Review: December 2023

• The staff situation limits the functioning of services; training is minimal or cancelled, and granting leave is difficult in the tower and approach units. In the ACC and for support functions, staffing barely allows for the effective functioning of services, training and leave.
• Overtime is common (up to 20% of the operational requirement) in the tower and approach units, occasional (up to 10% of the operational requirement) for the ACC and rare (below 5% of the operational requirement) for support staff.
• The operational staffing plan looks 3-5 years ahead, while for support staff, this is 1-3 years.
• The Service Provider is effectively unable to cope with unexpected events or projects.
• Staff shortage has occasionally contributed to safety events in the towers and rarely in the ACCs.

Israel

no data

Italy

Latest Review: December 2023

• The staff situation in tower, approach and area control units barely allows for the effective functioning of services, training and leave.barely allows for the effective functioning of services, training and leave. In support functions, it allows for the functioning of services, training and leave.
• Use of overtime is occasional (up to 10% of the operational requirement) in tower, approach and area control units. For support functions, it is rare (below 5% of the operational requirement)
• Staff planning in the ANSP is done with 0-1 year look-ahead
• ANSP services are strained by any unexpected/additional demands such as events or projects
• Staff shortage is occasionally identified as contributing factor to safety events in all operational units but never for support functions.

Kosovo

Latest Review: December 2023

• The staff situation allows for the functioning of services, training and leave in tower and approach.
• Use of overtime is common (up to 20% of the operational requirement).
• Staff planning is done with a 1 to 3 year lookahead.
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has identified as a contributing factor in safety events for tower and approach services on rare occasions.

Latvia

Latest Review: December 2023

• The staffing situation across the ANSP allows for the functioning of services, training, and leave requirements in tower functions. In approach, area control and support functions, staffing barely allows for the effective functioning of services, training and leave.
• Use of overtime is rare (less then 5% of the operational requirement) for tower functions but common (up to 20%) for apporach and area control functions. For support function, it is occasional (up to 10%)
• Staff planning throughout the ANSP has a lookahead time of 1-3 years.
• Functioning of the ANSP is strained by any unexpected/additional demands such as events or projects.
• Staff shortage has never contributed to safety events in the tower and support environment. For apporach and ACC, it has rarely contributed.

Lithuania

no data

Luxembourg

Latest Review: December 2023 – Tower services only

• The staff situation allows for the unimpeded functioning of all services, training, and leave requirements.
• Use of overtime is rare (below 5% of the operational requirement).
• Staff planning is done with a 1-3 year look-ahead time
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has never been identified as a contributing factor to safety events

North Macedonia

Latest Review: December 2023

• The staff situation barely allows for the effective functioning of services, training and leave in tower and approach control. In area control and support functions, it allows for the functioning of services, training and leave.
• Use of overtime is rare (below 5% of the operational requirement) in all sections of the ANSP
• Staff planning is done with a 0-1 year look-ahead time
• The ANSP is strained by any unexpected/additional demands such as events or projects
• Staff shortages have occasionally been identified as a contributing factor to safety events

Malta

Latest Review: December 2023

• The staff situation throughout the ANSP allows for the unimpeded functioning of all services, training, and leave requirements.
• Overtime use is occasional (up to 10% of the operational requirement)
• The operational staffing plan looks up to 1 year ahead, while for support staff, this is 3 to 5 years.
• The Service Provider is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has never contributed to safety events.

Montenegro

no data

Netherlands

Latest Review: December 2023

• The staff situation limits the functioning of services, training is minimal or cancelled, and granting leave is difficult in tower and approach. In the ACC, it barely allows for the effective functioning of services, training and leave. For support functions, staffing allows for the functioning of services, training and leave.
• Overtime is occasionally (up to 10% of the operational requirement) in all operational units, while it is rarely used in support functions.
• Staff planning is done with a 3-5 years lookahead for the entire company.
• The ANSP is strained by any unexpected/additional demands such as events or projects.
• Staff shortages have not been identified as a contributing factor in safety events.

Norway

Latest Review: December 2023

• The staff situation allows for the functioning of services, training and leave. For support functions, staffing allows for the unimpeded functioning of all services, training, and leave requirements.
• Use of overtime is occasional (up to 10% of the operational requirement) for the operational functions and rare (below 5%) for support functions.
• Staff planning is done with a 5-10 year lookahead for the entire company.
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has identified as a contributing factor in safety events in the operational functions on rare occasions, but never for support functions.

Poland

Latest Review: December 2023

• The staffing situation across the ANSP allows for the functioning of all services, training, and leave requirements in tower and area control function. In approach and support functions, staffing barely allows for the effective functioning of services, training and leave.
• Use of overtime is rare (less then 5% of the operational requirement) for tower and ACC functions but common (up to 20%) for apporach and support functions
• Staff planning has a lookahead time of 3-5 years for tower and approach functions and 1-3 years for ACC and support functions.
• Functioning of the ANSP is strained by any unexpected/additional demands such as events or projects.
• Staff shortage has rarely contributed to safety events in the tower environment, occasionally for in the approach and support functions and never in the area control enviornment.

Portugal

Latest Review: December 2023

• The staff situation barely allows for the effective functioning of services, training and leave in tower, approach and area control units. In support functions, it allows for the functioning of all services, training, and leave requirements.
• The use of overtime is essential (more than 20% of the operational requirement) in all functions
• Staff planning is done with a 5-10 year look-ahead
• Service provision is strained by any unexpected/additional demands such as events or projects
• Staff shortage has never been identified as a contributing factor to safety events.

Romania

Latest Review: December 2023

• The staff situation allows for the functioning of services, training and leave throughout the ANSP.
• Overtime is occasionally (up to 10% of the operational requirement) used in the tower(s) and rare (below 5% of the operational requirement) in the other parts of the company.
• Staff planning is done 5-10 years for operational functions and 3-5 years for support functions.
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has been identified as a contributing factor in safety event in rare occasions for the tower environment; for the other sections, that has never been the case.

Serbia

Latest Review: December 2023

• The staff situation barely allows for the effective functioning of services, training and leave in tower. In approach and area control units and support functions, it allows for the functioning of services, training and leave.
• The use of overtime it common (up to 20% of the operational requirement) in operational units, and occasional (up to 10% of the operational requirement) in support functions
• Staff planning looks ahead 0-1 years in tower and support functions. For approach and area control, staff planning looks 1-3 years ahead.
• The ANSP is strained by any unexpected/additional demands such as events or projects.
• Staff shortage has occasionally been identified as a contributing factor in safety events in the tower, approach and support functions. For the area control environment, it has rarely been identified as such.

Slovenia

Latest Review: December 2023

• The staff situation barely allows for the functioning of services, training and leave in the tower(s). In approach and support functions, it allows for the unimpeded functioning of all services, training, and leave requirements. In area control, the staffing allows for the unimpeded functioning of all services, training, and leave requirements.
• The use of overtime is rare (below 5% of the operational requirement)
• Staff planning is done with a 0-1 year look-ahead in tower, 1-3 years in approach and 5-10 years in ACC and support functions.
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortages have been identified as a contributing factor to safety events on rare occasion in tower and approach, but never in ACC and support functions.

Spain

Latest Update: May 2024

• The staff situation limits the functioning of services, training is minimal or cancelled, and granting leave is difficult throughout the ANSP
• Use of overtime is common (up to 20% of the operational requirement) in all operational functions of the ANSP
• Staff planning is done with a 0-1 year look-ahead time
• The ANSP is strained by any unexpected/additional demands such as events or projects
• Staff shortages in operational functions have frequently been identified as a contributing factor to safety events.

Sweden

Latest Review: December 2023

• The staff situation barely allows for the effective functioning of services, training and leave in tower and support functions. In area control, it allows for the functioning of services, training and leave.
• Use of overtime is occasional (up to 10% of the operational requirement)
• Staff planning is done with a 5-10 year look-ahead
• ANSP services are strained by any unexpected/additional demands such as events or projects
• Staff shortages have never been identified as a contributing factor to safety events

Switzerland

Latest Review: December 2023

• The staff situation barely allows for the effective functioning of services, training and leave in tower, approach and area control units.In support functions, staffing allows for the functioning of services, training and leave.
• Overtime is used occasionally (up to 10% of the operational requirement) in the operational units and rarely (below 5% of the operational requirement) in support functions.
• Staff planning looks ahead 3-5 years for OPS functions and 1-3 years for support functions.
• Services are strained by any unexpected/additional demands such as events or projects
• Controller shortage has rarely been identified as a contributing factor to safety events; for support function, staff shortage has never been identified as a factor in such events.

Turkiye

Latest Update: August 2024

• The staff situation allows for the functioning of services, training and leave.
• Use of overtime is rare (below 5% of the operational requirement) in all operational functions of the ANSP
• Staff planning is done with a 1-3 year look-ahead time
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortages in operational functions have never been identified as a contributing factor to safety events.

Ukraine

no data

United Kingdom

no data

Latest update: February 2023

• The staffing situation across the ANSP (upper area control centre) allows for the unimpeded functioning of all services, training, and leave requirements.
• Use of overtime is rare (less then 5% of the operational requirement) for ops functions and occasional (between 5 and 10% for support functions)
• Staff planning has a lookahead time of 5-10 years for operational functions and 3-5 years for support functions.
• The ANSP is able to meet unexpected/additional demands such as events or projects with some planning or reshuffling.
• Staff shortage has never contributed to safety events