Although the response rate was encouraging, it was difficult to obtain replies or acknowledgement from each MA. It is obvious to us that the A55 document is of extreme importance to the survival of the Federation. The upkeep of this database must be a priority to ensure connectivity with the Mas. Alternative means of establishing contact and maintaining communication with MAs may be of interest to the Federation.
An overwhelming majority see the future of IFATCA as a combination of strengthened regions with a global focus.
The respondents also expressed their interest in seeing TOC and PLC develop into regional committees. A global committee comprised of the regional chairs would discuss those topics addressed in the regions but also identify of global concern. Those MAs in favour of such an organisation are indicated below.
MAs were asked if more importance should be given to regional issues.
The overwhelming message from respondents is that more autonomy, decision making ability and resources should be given to the regions. Some of those questioned even thought that each region should have its own support staff, together with a regional head office. Regional Vice-Presidents should have the liberty to react more quickly when matters arise, as they have direct contact with their MA communication networks. It is felt that enhanced methods of communication between MAs in each region will improve information sharing through new technological solutions. This could be in the form of message boards on websites. Transparency between the regions would allow the real issues affecting MAs in different regions to understand hot topics elsewhere. Decisions that are region specific should be decided on a regional level. This may also include the voting process to elect new Regional EVPs, which are then invested at global conferences.
Although emphasis is on empowering regions, the respondents stated that it was imperative to keep a global perspective. A truly global perspective from a strong leadership will achieve the ‘one voice’ objective. Diversity and fragmentation are to be avoided. It was felt that the EB should strive to achieve a common, global ATC standard.
When asked if meetings should be longer, there was a 50/50 split throughout the regions. More regular virtual meetings and/or preliminary online meetings were suggested as possible solutions to make conferences more productive and efficient.
The next two questions concentrated on the format of both regional and global conferences. It asked the respondents to place in order of importance their views on 9 areas that they find most valuable. The results are below (some are in joint places).
Global ideas on regional meeting priorities
Global ideas on regional meeting priorities
When looking at the lowest ranking topics, it seems that the reviewing of working papers is of least importance. Currently IFATCA spends the majority of its time at annual conference debating and officially accepting draft recommendations from the standing committees’ working papers. In the future, we could potentially see this process being given far less importance. Acceptance of draft recommendations could be completed separately using electronic means, whilst more importance is given to providing the MAs with valuable information, developments in the industry, networking opportunities and workshops. These workshops could be individually tailored during regional meetings and of global topics during annual conferences. Separately, from other comments, sufficient time should be given to discussing MA problems. Access to the regional EVP one on one as a form of ‘doctors’ appointment’ is possibility.
At first glance, it is easy to assume that the hybrid meeting option (in-person and virtual) is the most popular moving forward. When analysing the comments, however, in-person meetings are preferable. Often the costs involved in attending regional meetings and annual conferences are prohibitive. Although a conference attendance fund is available, either it is not sufficiently promoted or there is an element of ‘loss of face’ involved in seeking assistance.
An interesting debate that we have held and would need further input, is how to ensure that those MAs that are not present at a meeting/ conference feel that they remain a valued member of IFATCA. There is a risk of creating a two-tier federation.
In order to make the organisation of a meeting/ conference less onerous for an MA, several proposals were made. These included the employment of a professional events organiser, the consideration of one fixed location for the annual conference and more virtual meetings throughout the year. The financial risk to an MA was described as a major hindrance to volunteering to host meetings/ conferences. MAs also stated that hosting an annual conference brings recognition to the ATCO profession in their country and a certain pride. It was felt that although additional help may be acceptable, the planning should remain with the MA.
The mechanism of how IFATCA is financed and contributions that MAs are required to pay has been a topic that is not addressed often. On the other hand, the oversight of finances is a regular subject of discussion.
The taskforce has identified in its discussions, that to align with sister associations and to ensure that it responds to the various demands that the industry requires of us, a more professional support structure may be required. We asked MAs if they would be prepared to accept an increase in fees for a significant increase in the ‘presence’ of IFATCA globally and the benefits of being a member.
Of those that answered yes, the majority would be prepared to pay between 5 – 10% more (34.6% of ‘yes’ respondents)
From the initial results, this is obviously a very dividing subject. However, analysis of the comments shows a more elaborated tendency. MAs would expect a more corporate style approach to the Federation.
This approach could encompass a structured, strategically focussed campaign, based on IFATCA’s principals, potentially employing a professional lobbyist and other permanent staff. This method of continuous campaigning would also benefit from a dedicated professional media specialist. It is felt that this communication specialist would ensure that the Federations’ voice is heard at the highest levels, promoting the profession, and strengthening IFATCA’s profile. Several MAs want the image of the ATCO to be reinforced in order to be able to negotiate on a local level more successfully. Another major theme that was identified by the respondents was for IFATCA to produce more training packages and knowledge sharing to the community. This could be through the organisation of webinars, ‘TED’ talks and workshops. The idea of using a permanent legal representative to ensure that IFATCA can adequately respond to areas where legal representation is required was also invoked.
Those MAs that responded ‘No’ to the initial question provided several, similar reasons for doing so. These responses are completely understandable and should not be dismissed and were mostly very constructive. Very often, IFATCA membership fees are already a significant part of the MAs budget, any increase would be most difficult to substantiate to their own members. Post pandemic and inflation related domestic costs mean that it is impossible to raise fees and that often, individual members of MAs would rather choose to resign from their association than increase their subscription. The subject of the ability to pay the existing fees through political sanctions/ availability of online tools and/ or foreign currency restrictions is a recurrent theme. Several MAs indicated that they would wish to see financial streamlining and a reduction of running costs (including EB). A redirection of these savings to providing extra services to MAs would be appreciated. MAs also suggested that IFATCA could generate funds (SESAR contract style), by providing expert services and knowledge in return for remuneration. The idea of increased sponsorship was also suggested.
A period of providing the increase benefits to the membership as stated above before increasing the fees was also mentioned, invoking the ‘speculate to accumulate’ principal. Showing what could be achievable in order to request more from MAs. A redesign of the categories of MA subscriptions, ensuring that the overall income received is the same, however individual fees required change, may be a mechanism by which some less well-off MAs feel that the cost benefit analysis of being a member of IFATCA is worth considering.
The questionnaire asked several questions regarding how to increase social cohesion, sense of belonging and volunteering.
AMERICAS
One common response is more workshops, for example Speak English program is cited repeatedly for its usefulness and its team building/social interaction aspects. Additionally, it could be beneficial as a way to celebrate member achievements and raise global awareness of our profession. One concern raised to avoid splintering into factions to keep the world as 1 big IFATCA family.
AFRICA & MIDDLE EAST
The creation of regional sub groups is seen as a way forward to increase social cohesion in the regions. Sharing information on non-technical matters and increasing the technical level of some MAs to decrease the inequality in knowledge is mentioned to accommodate more discussion and information sharing on topics.
ASIA/PACIFIC
A large share of the comments given by the ASP region (9/16) are calling for workshops on current, ATC related topics in order to increase social cohesion. Social cohesion is also sought in social gathering (cross region), study meetings and webinars. The sharing of information on a regular base and not just during meetings is considered to be a step towards more social cohesion.
EUROPE
European MAs stated that in order to increase the feeling of social cohesion, more importance should be given to communication and coordination, IFATCA culture, the Speak English Program, activities and gadgets and meetings. Meeting in person is considered to have a large impact on social cohesion should therefore be maintained. Accommodating such interactions is considered to be a job of IFATCA.
The social factor is always considered to be of great importance within IFATCA. It was indicated to be one of the most important values by volunteers (Keeping the Engine Running, Pauptit,2021) and the number of comments provided by MA’s in all regions indicates the commitment on the topic. It can be concluded that although a social connection cannot be forced, it is considered to be a role of IFATCA to accommodate social interaction in order to increase social cohesion. Creating equality in knowledge level through the organisation of workshops is an often-mentioned tool to also accommodate social interaction, whether it be regional or cross-regional. Social activities during meetings and possibilities to find each other through discussion on work related topics are often mentioned and a common denominator.
It must be noted that the importance of a closer cooperation with other organizations is mentioned a few times throughout the regions.
When asked about whether the MAs currently volunteer for IFATCA, a significant majority replied ‘yes’.
An interesting debate that we have held and would need further input, is how to ensure that those MAs that are not present at a meeting/ conference feel that they remain a valued member of IFATCA. There is a risk of creating a two-tier federation.
In order to make the organisation of a meeting/ conference less onerous for an MA, several proposals were made. These included the employment of a professional events organiser, the consideration of one fixed location for the annual conference and more virtual meetings throughout the year. The financial risk to an MA was described as a major hindrance to volunteering to host meetings/ conferences. MAs also stated that hosting an annual conference brings recognition to the ATCO profession in their country and a certain pride. It was felt that although additional help may be acceptable, the planning should remain with the MA.
According to these survey results, the main share of MA’s has an active volunteer role within IFATCA and the regions are almost equally represented in the percentage of active members. It must be noted that the response rates of the Africa/Middle East (38,12%) and Americas (45,8%) region are relatively low and can therefore give a distorted picture. It would be an interesting discussion point for MAs to define their view of what constitutes ‘volunteering’.
Previous research (Keeping the Engine Running, Pauptit, 2021) already indicated that gaining knowledge is one of the main motivators to do IFATCA work by volunteers from all regions or for MAs to participate. Knowledge sharing and obtaining, training courses and learning opportunities are most often mentioned and ranked as most important by all regions. It is noticeable that throughout all regions promoting the profession and providing (financial) support to other MA’s is high ranked. Among the uncategorized comments a few remarks about being stronger while united and having a stronger position towards the CAA with IFATCA’s backup can be found.
The main reason for both individuals and MA’s to participate is gaining knowledge and promoting the profession. In order to meet these expectations, IFATCA as an organization should take these expectations into account when determining their main focus areas.
In line with expectations, resources (being time and funding available) are most often mentioned as the limiting factor when providing volunteers, followed by motivation. It is interesting to notice that while lack of finances plays a large role within the Americas and African regions, lack of time available is the more contributing factor within Europe and Asia. In the financial restrictions, costs for travel and accommodations are often mentioned.
The high ranking on motivation as a limiting factor is mainly prompted by the European region, although other regions also report difficulties in finding volunteers because of a lack of motivation. This is partially attributed to a generation aspect, but a lack of recognition and reward and the time requested to perform the job are also often mentioned. It is noticeable that the lack of interest to take on a task is linked to a possible lack of advertising, lack of understanding of the job, job expectations and IFATCA as an organization and a lack of urgency awareness.
A lack of expertise and insufficient level of English is mostly mentioned in the African, Americas and Asia/Pacific region.
It is interesting to see how often global MAs were not aware of the need to participate or did not have the knowledge how to participate.
Apart from money and motivational issues, it was mentioned that the regional issues are not addressed well, there is a lack of experience and information regarding the process and remarks on the voting process for official positions.
When asked about how IFATCA can encourage members to volunteer, an improvement of promotion of the volunteer jobs and the organization as a whole is most often mentioned. Have the people see the impact and significance of the work so they get enthusiastic to participate and create clear descriptions of the work that is to be done. Make sure the expectations are clear to the MAs (both what is needed and what is not) and potential volunteers.
When asked what an MA does to promote volunteering for IFATCA internally, over 30% of the MAs indicate that they do not have means or ways to promote IFATCA positions within their own organization. A share of the MAs that do promote the jobs has support (time & cost refund) in place. Most of the MAs indicate they promote volunteering by sharing vacant positions.
MAs were asked whether they were familiar with IFATCA publications and resources.
The member associations commented that they were generally familiar with information available, however it can seem too much at times. The information could be better sorted into manageable portions to be better understood. Others felt that it needs improved dissemination and ease of access using videos or a smartphone app.
The respondents also suggested that making information available in other languages and via social media would be useful. Comments were received about making information more easily accessible on the website and to make it more user friendly. Advertising IFATCA on other websites via pop-ups was mentioned. Using webinar platforms, video tutorials (YouTube and TikTok), welcome to IFATCA information packs and dedicated controller magazine articles may also be a means of information dissemination.
This sort of communications platform would more than likely necessitate the use of an external agency in order to access professional expertise.
AMERICAS
EUROPE
AFRICA & MIDDLE-EAST
ASIA/PACIFIC
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